Terms & Conditions of Events

Thank you for your interest in participating in our events. Before you proceed to purchase tickets, we strongly recommend you going through the following terms and conditions:

  • The International Geothermal Association (IGA) is governed by its Board of Directors and operated by the Executive Director (“we”). Our main business address is Lise-Meitner-Allee 24, 44801 Bochum, Germany. You can contact us via email at iga@lovegeothermal.org.
  • In this section, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of our events – the IGA. On the other hand, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to our events.
  • By opting to purchase, allocate or possess tickets to our events, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter our events premises.
  • Please note that the IGA reserves the right to make changes, revisions, and amendments, or add/ remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser www.lovegeothermal.org. These changes will relate back to the date of purchase of our events tickets.
  • The ticket you purchase represents a revocable license for you to access the event venue on the dates when our event is scheduled to be hosted. The license includes the revocable right to attending our events. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
  • Kindly note that www.lovegeothernal.org is the sole authorised source for purchasing our event tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.
  • Please note that our event tickets cannot be redeemed against cash, credits, or any other benefits.
  • The event service will be deemed to have been delivered in its entirety as soon as our events starts. From that point on, no refund requests will be entertained.
  • If you are not able to access any particular section(s) of the venue due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
  • If our event is cancelled in its entirety due to any unforeseen circumstances, the IGA has the sole and absolute right to:
    • reschedule the event, or
    • issue a partial/ full refund, or
    • not issue any refunds.
  • Please note that the decision of the issuer in such cases will be deemed final and binding.
  • If our event is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of the IGA will be considered final.
  • If our event must be rescheduled to another date, you will not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value/ printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
  • Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. The IGA cannot be, in any way, held liable for that.
  • All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
  • The IGA does not take any responsibility to personal or financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.
  • Please note that you purchase our events tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.
  • By registering and/or by participating to our events, you acknowledge that certain sessions and social functions may be, photographed, filmed and web streamed, and that some of these photos and video recordings can be used for the minutes of event, news, promotional purposes, future marketing materials, illustration, information and dissemination activities via IGA’s own websites or inclusion on IGA’s social media pages which may process personal data according to their own policies. Participation in our events (whether online or not), indicates your consent to being included in the meeting’s recording. Should you have any concerns about this, or do not wish to be featured in any of these materials, please approach and inform us on the day of our event. However you are advised that incidental inclusion of some images of yourself within any recording or photos may take place. Photos and recordings will be publicly available.
  • In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.
  • Should one of the provisions of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The ineffective provision shall be replaced by an appropriate and permissible provision in accordance with the meaning and purpose of these General Terms and Conditions.